Our impact

The Center for Countering Digital Hate delivers change by exposing hate and disinformation producers, galvanizing support from the public and advertisers for tech reform, shaping informed debates, and driving policy changes, and collaborating with civil society leaders for social media reform.

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Our work has yielded real outcomes

Platform changes Our research is transforming social media platforms to free them from hate, misinformation, and abuse. These changes are vital to creating safer and better digital spaces, protecting people from harmful content.

Policy changes and coalition wins We are reshaping the digital landscape by working with policymakers and civil society organizations worldwide to promote online civil liberties. These changes are essential for establishing a regulatory framework that ensures safety by design, transparency, accountability, and responsibility from platforms and their executives.

Platform ImpactPolicy Impact

We made meta act on misogyny

Following our #HiddenHate report which found Instagram failed to act on 9 in 10 reports of abuse against women in DMs, Instagram introduced new tools for blocking abuse.

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Woman hand with instagram and screenshot of the verge article announcing Instagram will implement new tools

Our campaigning resulted in the UK Online Safety Act

We campaigned for the UK Online Safety Bill (OSB) from the beginning. In September 2021, our CEO Imran Ahmed was the first witness to the Bill’s parliamentary pre-legislative committee. In October 2023, it became law. CCDH successfully secured two amendments to strengthen data access to researchers.

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Kids looking at phones with a screenshot of the online safety act passing

STAR Framework

Self-regulation isn’t working. Through the STAR Framework – Safety by Design, Transparency, Accountability, and Responsibility – we aim to establish key global standards for social media reform, to ensure effectiveness, connectedness and consistency for a sector whose reach impacts people globally.

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