Work at CCDH

The Center for Countering Digital Hate is a growing organization with offices in Washington DC and London. What makes us different is that we use cutting-edge research to counter the spread of digital hate and misinformation that has real, offline consequences. Our work is acclaimed by policymakers and civil society globally. We are setting the agenda for what is going wrong and how to fix digital spaces.

Our teams work collaboratively and creatively across a range of different topic areas, from the anti-vaxx movement to virtual reality.

We value integrity, tenacity and people who want to make a social impact with their work. To promote this ethos, we invest in our staff:

• Flexible working, with the option to work from our office in London – or Washington DC if the role is US-based
• Individual staff training budgets to improve their skills
• Lots of opportunities for career development and learning

We want to hear from applicants from all backgrounds, and especially welcome applications from people of color, the LGBTQIA+ community, women, and people with disabilities. We’re committed to a belief that the more our work is created by people from a variety of backgrounds, and with a range of life experiences, the better it will be.

There are five open vacancies

1. UK Government and Parliamentary Affairs Officer
2. Senior Press Manager
3. Director of Advertising Industry Advocacy
4. Senior US Policy Associate
5. US Programs Associate

UK Government and Parliamentary Affairs Officer

• Reporting to: UK Policy Manager 
• Location: London, United Kingdom  
• Salary: £45,000 – £50,000  

CCDH is expanding our Policy and Partnerships Team and looking to hire a passionate, committed, and proactive UK Parliamentary Affairs Officer. 

This role will be the eyes, ears and voice of CCDH in Westminster and beyond, working to create strong relationships with Ministers, MPs and advisors as well as our partners in civil society. The postholder will build interest in and awareness of regulatory action using the Online Safety Act, and grow political appetite for further legislative strengthening to make online spaces safer. 

The postholder will genuinely love working in political spaces and will have demonstrated experience in government and public affairs, building collaborative and inclusive strategies to win, and a willingness to champion solutions to addressing online harms in the UK and globally.

We are seeking candidates who are passionate about our mission and want to be part of a team driving change in social issues globally.  

About the Role

The Center for Countering Digital Hate (CCDH) is an international, not-for-profit research and advocacy organisation that seeks to disrupt the architecture of online hate and misinformation. CCDH has been at the forefront of unmasking how online platforms and search engines drive radicalization, online harm, and pollute the information ecosystem. We are agile, influential and have a global impact – with offices in London and Washington D.C. and connections globally. 

We work across a range of different areas, from protecting children online to countering identity-based hate and researching the harms of generative artificial intelligence. Policymakers, regulators, and elected officials are a key audience for us as we advance solutions, and in the UK, ensure regulation is enforced under the Online Safety Act. The Policy and Partnerships team is globally minded and impact-oriented, leading the charge on social media reform in the US and ensuring regulation is fit for purpose in the UK and EU. 

CCDH’s policy work in the UK seeks to strengthen the implementation of the Online Safety Act, secure robust protections and access to data for researchers, and build the case for reasonable safeguards for emerging technology products such generative AI. A successful candidate has demonstrated experience in working with government and political stakeholders to translate an advocacy strategy into policy impact.  

This role will support the development of and deliver CCDH’s policy goals related to social media and technology reform in collaboration with the UK Policy Manager and Head of Policy.

Job Responsibilities

• Build and maintain relationships with Members of Parliament and their advisors. 
• Ability to represent the organisation externally, hosting and attending events in Portcullis House 
• Monitor key legislation, speeches and parliamentary committees, with a view to identifying opportunities to advance our agenda in Westminster  
• Provide inputs and context to CCDH written materials such as outreach to political stakeholders, policy briefs, memos and consultations.  
• Work with the UK partnerships coordinator and policy manager, design policy roundtables, public affairs events, and interventions with political stakeholders to uplift CCDH’s work.  

Person Specification

Essential

• 5+ years of relevant experience in politics, for example working for an MP, lobbying or government relations  
• Deep knowledge of how the UK Parliament and civil service works and awareness of current affairs, including knowledge of political parties and Whitehall 
• A real talent for networking and strong interpersonal skills; strong verbal and written communication skills, particularly when communicating to diverse audiences.   
• Ability to analyse and clearly communicate while navigating timelines and obstacles with your team and external stakeholders.  

Desirable

• Demonstrated experience in policy analysis, development, and strategic planning.  
• Engagement and/or involved in existing networks related to the current debates on social media reform, online harms, disinformation, discrimination, and online safety policies.  
• Demonstrated commitment to creating change and generating consensus through working with diverse audiences across policymaking, campaigning, and the public. 
• Experience interpreting and using data to inform communications, public affairs and/or policymaking. 
• Familiarity with public affairs monitoring tools and techniques 
• Experience working with any of the UK devolved parliaments 

Compensation Package

• Location: London, UK 
• Salary: £45,000- £50,000 
• 28 days annual leave plus bank holidays  
• Extra Birthday Bonus Day off  
• Christmas Period bonus days off  
• Mental Health support 
• Pension  
• Active social calendar 

This is a hybrid role with minimum two days a week based in our London office. Occasional travel may be required.

If you need reasonable adjustments, please let us know. You can email [email protected] 

Senior Press Manager

• Reporting to: Head of Communications 
• Location: Washington DC, United States 
• Salary: $110,000 – $120,000 (depending on experience) 
• Closing date: 21 October 2024 
• Interviews: End of October

The Center for Countering Digital Hate (CCDH) is an international, not-for-profit research and advocacy organization that seeks to create costs for the production and algorithmic distribution of hate and disinformation. CCDH has been at the forefront of unmasking how online platforms and search engines drive radicalization and online harm and pollute our information ecosystem. We are agile, influential and have a global impact – with offices in Washington D.C., London, and Brussels, and partners globally.   

CCDH is the leading global voice on online harms and advocating for checks and balances on social media companies. Our advocacy has been crucial in the passage of EU & UK legislation that enacts our STAR Framework for reform. Our research has led advertisers to take decisive action against platforms, such as withdrawing their ads and joining coalitions to demand change.  

Our key areas of focus are identity-based hate; climate denial; public health; and kids, and their mental health. By helping to inform those with interests in these issues about how social media’s algorithms, community standards, enforcement, and monetization affect them, we assert our value, and gain the trust required to drive collective action.   

CCDH has grown rapidly since it was founded. Today, CCDH has more than 30 staff, a growing public profile, and a credible path to completing our mission to create permanent change to social media business model incentives and disincentives. Finishing the job means driving transparency and accountability reform in the United States, as well as harnessing the immense power of American brand advertisers to assert that platforms should be mindful of their extraordinary power as the primary means by which we share information, transact business, and create and maintain relationships. 

About the Role

We are seeking a candidate who is passionate about our mission and wants to be part of a team driving change in one of the most challenging contemporary social issues.    

As the Senior Press Manager, you will be responsible for delivering the highest standards of coverage of our work in broadcast, digital media outlets, e.g. podcasts, and print internationally. 

You will manage the organization’s press team. Your primary operational focus will be on expanding capacity, capabilities, and processes necessary to dramatically scale CCDH’s impact over the next five years.  

Reporting to the Head of Communications, you will work closely with the Research and  Policy & Partnerships teams to ensure your team is fully briefed to communicate our research, analysis and recommendations to external stakeholders. You will ensure the CEO and any other team members doing press work are briefed and have all materials they need when speaking to the media.    

The successful candidate will be supported to develop their own skills and expertise. They will join a team that invests in its employees. We know our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity of experience to our team.

Job Responsibilities

• Becoming CCDH’s main point of contact for journalists and external media.  
• Ensuring the Press team delivers the highest standards of coverage of our work in broadcast, digital media outlets, e.g. podcasts, and print 
• Line management of Press team, including their welfare, performance, professional development, and progression 
• Developing and maintaining excellent relationships with key reporters and media outlets  
• Ensuring new research has exceptionally clear, compelling press briefings by leading on developing our toplines and lines-to-take in consultation with Department Leads and CEO 
• Ensuring ongoing maintenance of an MEL framework and contact databases for the department 
• Ensuring the CEO and any other team members doing press work are briefed and have all materials they need when speaking to the media 
• Strengthening our presence in the US/UK/EU across broadcast, print, Op-Eds, and digital broadcast (e.g. podcasts) 
• Building CCDH content that brings real people and their stories into our messaging to enhance our impact 
• Building Op-eds development to tell our story:  
• Ensuring our key spokespeople have a high profile with bookers, producers, journalists and editors. 
• Providing effective delegation of the work of day-to-day media relations 
• Delegates and oversee our media monitoring and ensures the Head of Comms and CEO know where we are appearing; ongoing analysis and presentation to the wider team on what is working. 
• Overseeing processes to allow CCDH to respond quickly to breaking news which relates to our work, including responding to exigent demands happening at unsociable hours. 

Person Specification

Essential

• 10+ years in press management, including 3+ as a leader of a team within the not for profit/communications or private sector  
• A strong track record leading on press for an organization, working with the US (and international) media, with a track record of securing high profile national coverage to generate profile and awareness 
• Strong ability to assimilate complex policy information and devise effective media lines on it 
• Experience of developing and managing high-performing teams 
• Leading internal communications, working collaboratively across an organization to ensure buy in, coordination and consistent messaging   
• Experience of measuring the impact of press activity (MEL frameworks)  
• Experience with digital tools such as CRMs, data management, etc.  

Desirable

• Understanding of the infrastructure of online hate and disinformation  
• A previous role where you have worked to tell the stories of people with lived experience of online harms 
• Fluency in any additional language(s) beyond English 

Compensation Package

The Salary Range for this position is: $110,000- $120,000. 

Other benefits include:

• Enhanced family leave policies  
• 20 days’ holiday plus US public bank holidays   
• Birthday Bonus extra Leave day   
• 401k   
• Mental Health Support on Spill   
• Sick leave and Pay   

If you need adjustments to the recruitment process, at either application or interview, please contact at [email protected]. 

Director of Advertising Industry Advocacy

• Job Title: Director of Advertising Industry Advocacy
• Reporting to: CEO
• Location: Washington DC, United States
• Salary: $150,000

The Role

CCDH is expanding our team and looking to hire a passionate, committed, and proactive Director of Advertising Industry Advocacy. 

This is a new position with a dynamic and varied portfolio, offering the opportunity to partner with global brands to reduce the profitability of hate and disinformation online.  

The postholder will have demonstrated experience in working with corporates to advance a conscious, ethical and inclusive agenda. They will know how to work with advertisers, brands, and agencies, build genuine partnerships, and strategically engage industry to advance a mission.  

Why this role is essential – and why you’ll make a difference doing it 

We work across a range of different areas, from protecting children online to countering identity-based hate and researching the harms of generative artificial intelligence. We champion human rights and civil liberties online and build partnerships which align with our mission to create a big tent fighting for social media reform. 

As the primary source of revenue for social media platforms, advertisers have the power to influence platforms to do better. That’s why we are building a new department within CCDH to work directly with advertisers. This new role will be instrumental in making this a reality. Initially, the role will be incubated within the Policy and Partnerships team while the postholder build a comprehensive plan for sustained engagement with corporate partners, brands, and advertisers.  

The postholder will convene, inform and galvanize corporate brands to use their advertising spend responsibly on social media. They will work with CCDH’s world leading research and partnership teams to give corporates the tools they need to ensure their online advertising decisions do not facilitate hate and disinformation. A successful candidate will have demonstrated ability in bridging advocacy goals with corporate objectives and possess the skills necessary to bring CCDH’s partnerships into a new phase of growth.  

Responsibilities include (but are not limited to)  

What are we looking for in a candidate? 

 Essential 

• 7-10+ years in advertising, private sector, and/or corporate relations.  

• Experience working within corporate environments to advance CSR and/or sustainable and ethical decision-making is desirable 

• Strong verbal and written communication skills, particularly when communicating to diverse audiences 

• Strong interpersonal and networking skills; ability to represent CCDH externally at parliamentary and civil society events 

• Demonstrated commitment to creating change and generating consensus through working with diverse audiences across the private sector, government and civil society 

• Demonstrated experience in building networks, coalitions, and broad tent initiatives 

• Ability to prioritise and execute multiple tasks across a varied portfolio 

• Ability to analyse and clearly communicate while navigating timelines and obstacles with your team and external stakeholders 

• Experience of maximising digital tools and media opportunities to promote organizational objectives 

Desirable 

• Experience interpreting and using data to inform communications, partnerships and analysis.  

• Familiarity with advertising monitoring tools and techniques. 

• Corporate social responsibility background and/or experience in generating support for change within specific industries. 

• Experience in working with governments, regulators, and/or brand safety initiatives.  

Competitive Salary Package

• Location: Washington, D.C. with travel.
• Salary: $150,000
• 20 days annual leave plus federal holidays 
• Extra Birthday Bonus Day off 
• Office closure between Christmas and New Year
• Sick leave and pay
• Health and dental insurance
• 401k
• Flexible training budget and development opportunities
• Mental health support

Further information

Please note that the successful candidate must be authorized to work in the US by the start of their employment.

Senior US Policy Associate

• Job Title: Senior US Policy Associate
• Reporting to: US and Multilaterals Policy Manager
• Location: Washington DC, United States
• Salary: $95,000 – $125,000
• Ad closes: 18 November 2024

Interviews take place: From 25 November onwards

CCDH is expanding our Washington D.C. policy team and looking to hire a motivated, purpose-driven Senior US Policy Associate to advance our goals for technology policy reform.

This role has the unique opportunity to support the development of CCDH’s policy positions on the Hill and interface with decision-makers driving the debate on tech reform. The Senior Policy Associate will be dedicated to advancing transformative social media reforms for a healthier society, through inclusive, values-driven policy.

We are seeking candidates who are passionate about our mission and want to be part of a team driving change in social issues globally.

About the Role

The Center for Countering Digital Hate (CCDH) is an international, not-for-profit research and advocacy organization that seeks to disrupt the architecture of online hate and misinformation. CCDH has been at the forefront of unmasking how online platforms and search engines drive radicalization, online harm, and pollute the information ecosystem. We are agile, influential and have a global impact – with offices in London and Washington D.C. and connections globally.

We work across a range of different areas, from protecting children online to countering identity-based hate and researching the harms of generative artificial intelligence. Policymakers, regulators, and elected officials are a key audience for us as we advance solutions. In the US, there is a unique opportunity to shape the debate on online safety and regulation of one of the largest industries in the world.

The Policy and Partnerships team is globally minded and impact-oriented, leading the charge on social media reform in the US and ensuring regulation is fit for purpose in the UK and EU.

Our policy work in the US focuses on developing technology policy recommendations, specifically the reform of Section 230 of the Communications Decency Act and advocating for our STAR framework, which advances the principles of safety by design, transparency, accountability and responsibility. Our work advances a safer online world, where democracy, science, and truth can thrive, and our human rights and civil liberties are respected.

Are you passionate about tech policy and dedicated to making a real impact? This role will support the development and delivery of CCDH’s policy goals related to social media and technology reform in collaboration with the US Policy Manager and Head of Policy and Partnerships.

Responsibilities include (but are not limited to)

• Working with the US Policy Manager to develop a multi-year US policy plan advocating for technology policy reform in line with CCDH’s STAR policy framework, at the federal level. There may be limited state level advocacy as the position grows.
• Research, write, and contribute to written materials such as outreach to political stakeholders, policy briefs, memos, regulator consultations, testimonies, and white papers. 
• Foster and maintain a diverse range of relationships with political stakeholders, including government officials.
• Tracking Congressional updates from relevant committees and maintaining accurate and up-to-date legislative trackers and software.

Person Specification

Essential

• 6+ years of experience at a nonprofit, civil society organization, Congress, government, or related professional setting.
• Deep knowledge of the tech policy civil society ecosystem and a network of contacts throughout government, civil society, think tanks, and social media companies.
• Strong verbal and written communication skills, particularly when communicating to diverse audiences.  
• Strong interpersonal and networking skills; ability to represent CCDH externally in meetings and civil society events.  
• Demonstrated experience in policy analysis, development, and strategic planning.  
• Ability to analyze and clearly communicate while navigating timelines and obstacles with your team and external stakeholders. 
• Demonstrated commitment to creating change and generating consensus through working with diverse audiences across policymaking, campaigning, and the public. 
• Ability to work well within a cross-functional team environment
• Able to be a dynamic, highly organized person who thrives managing multiple work strands in a busy environment.
• Thrives in a fast-paced environment with great opportunities to learn new skills, and work on exciting projects.

Desirable

• J.D; Legal experience tackling social media or tech policy. 

Compensation and Benefits

This position is an outstanding opportunity for a highly motivated Senior US Policy Associate to assume a pivotal role in the evolution of a fast-growing, highly respected organization. As such, compensation for this role is competitive.

Candidates must be based in the D.C area to represent CCDH at events and on the Hill. We provide a flexible, hybrid working environment at CCDH. We are very flexible with our employees and ensure your wellbeing, health and safety are our priority.

Compensation Package

• Location: Washington DC
• Salary: $85,000-115,000; Candidates with a JD degree: $ 115,000-135,000
• Flexible working
• Enhanced family leave policies
• 20 days’ holiday plus US public bank holidays
• Birthday Bonus extra Leave day
• Flexible working
• 401k
• Mental Health Support on Spill
• Sick leave and Pay

You must have authorization to work in the United States upon application. To apply for this role please click below.

US Programs Associate

• Job Title: US Programs Associate 
• Reporting to: US and Multilaterals Policy Manager 
• Location: Washington DC, United States 
• Salary:  $65,000-$70,000 
• Ad closes: 18 November 2024
• Interviews take place: Three weeks after ad closes. 

CCDH is expanding our Washington D.C. policy and partnerships team and looking to hire a motivated, purpose-driven US Programs Associate to enhance our partnerships and policy programming.  

The US Programs Associate will build meaningful partnerships with a diverse range of civil society groups to advance CCDH’s policy goals. The postholder will be a consensus builder who knows how to run a good event and brings a willingness to bridge divides and bring people together to tackle the biggest issues of our time.  

We are seeking candidates who are passionate about our mission and want to be part of a team driving change in social issues globally.   

We want to hear from applicants from all backgrounds. We’re committed to the belief that the more our work is created by people from various backgrounds and with a range of life experiences, the better it will be. We believe that all people are capable of great things. Because of this, we encourage you to apply even if you do not meet all of the requirements that are listed within this job description. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. 

 About the Role 

The Center for Countering Digital Hate (CCDH) is an international, not-for-profit research and advocacy organization that seeks to disrupt the architecture of online hate and misinformation. CCDH has been at the forefront of unmasking how online platforms and search engines drive radicalization, online harm, and pollute the information ecosystem. We are agile, influential and have a global impact – with offices in London and Washington D.C. and connections globally. 

We work across a range of different areas, from protecting children online to countering identity-based hate and researching the harms of generative artificial intelligence. Policymakers, regulators, and elected officials are a key audience for us as we advance solutions. In the US, there is a unique opportunity to shape the debate on online safety and regulation of one of the largest industries in the world.   

The Policy and Partnerships team is globally minded and impact-oriented, leading the charge on social media reform in the US and ensuring regulation is fit for purpose in the UK and EU. Our work advances a safer online world, where democracy, science, and truth can thrive, and our human rights and civil liberties are respected. The US Programs Associate will build relationships with leading organizations in and outside of the technology reform sector and will inject advocacy into CCDH’s existing portfolio of events and research.  

Are you passionate about our mission? Do you want to be instrumental in driving the demand for change in our information ecosystem? The US Programs Associate will be dedicated to building big-tent coalition to advance transformative social media reforms for a healthier society.  

Responsibilities include (but are not limited to)  

• Advocacy and Partnerships 
• Design and execute advocacy campaigns and related activities focused on social media reform 
• Implement programs, tools, and tactics to advance CCDH’s outreach and mobilization efforts. 
• Organize working groups of practitioners to map out, strategize and successfully create new opportunities for partnerships and advocacy. 
• Support the development and delivery of CCDH’s policy goals related to social media and technology reform in collaboration with the US Policy Manager and Head of Policy 
• Foster and manage stakeholder relationships, specifically with civil society peers   
• Maintain database of key contacts, record of meetings, and key impact metrics.  
• Program Development 
• Lead on developing US policy programmatic events such as policy roundtables, public affairs events, and interventions with political stakeholders to uplift CCDH’s work; 
• Engage with civil society partners from a diverse range of sectors through coalitions, working groups, and roundtables.  

Person Specification 

Essential 

• 3+ years of experience at a nonprofit, civil society organization, government, or related professional setting. 
• Demonstrated commitment to creating change and generating consensus through working with diverse audiences across policymaking, campaigning, and the public.  
• Strong verbal and written communication skills, particularly when communicating to diverse audiences.   
• Strong interpersonal and networking skills; ability to represent CCDH externally at civil society events.   
• Demonstrated experience in political analysis, development, and strategic planning.   
• Ability to prioritize and execute multiple tasks across a varied portfolio.   
• Ability to analyze and clearly communicate while navigating timelines and obstacles with your team and external stakeholders.  
• Ability to work well within a cross-functional team environment and diverse communities. 
• Thrives in a fast-paced environment with great opportunities to learn new skills, and work on exciting projects. 
• Able to be a dynamic, highly organized person who thrives managing multiple work strands in a busy environment. 

Desirable 

• Engagement and/or involved in existing networks related to the current debates on social media reform, online harms, disinformation, discrimination, and online safety policies.   
• Deep knowledge of the tech policy civil society ecosystem 
• Familiarity with public affairs monitoring tools and techniques. 

Compensation and Benefits 

This position is an outstanding opportunity for a highly motivated US Programs Associate to assume a pivotal role in the evolution of a fast-growing, highly respected organization. As such, compensation for this role is competitive.  

Candidates must be based in the D.C area, we provide a flexible, hybrid working environment at CCDH We are very flexible with our employees and ensure your wellbeing, health and safety are our priority.  

Compensation Package 

• Location: Washington DC 
• Salary: $60,000-$75,000 
• Enhanced family leave policies 
• 20 days’ holiday plus US public bank holidays  
• Birthday Bonus extra Leave day  
• Flexible working options 
• 401k  
• Mental Health Support on Spill  
• Sick leave and Pay 

To apply for this role you must have authorization to work in the United States upon application.