Work at CCDH

The Center for Countering Digital Hate is a growing organisation with offices in Washington DC and London. What makes us different is that we use cutting-edge research to counter the spread of digital hate and misinformation that has real, offline consequences.

Our teams work collaboratively and creatively across a range of different topic areas, from the anti-vaxx movement to virtual reality. We value integrity, tenacity and people who want to make a social impact with their work. To promote this ethos, we invest in our staff:

  • Flexible working, with the option to work from our office in London
  • Individual staff training budgets to improve their skills
  • Lots of opportunities for career development and learning

We want to hear from applicants from all backgrounds, and especially welcome applications from people of colour, the LGBTQIA+ community, women, and people with disabilities. We’re committed to a belief that the more our work is created by people from a variety of backgrounds, and with a range of life experiences, the better it will be.

We are currently hiring for the following roles – you can use the button below to apply:

There are currently two vacancies

  1. Press Officer (US)
  2. Policy Officer (UK)

Press Officer (US)

Job Title: Press Officer

Salary Range: $45,000-50,000/ year

Reports to: Press Manager

Location: Remote, Washington, DC preferred

Education: BA/BS in Communication, Journalism, and or Public Relations, or any other related area 

Role Description: The Press Officer will be responsible for the day-to-day representation of CCDH’s values, policy and research in the US and international media.

The Press Officer will ensure that the CCDH’s work is well represented across all media platforms, including broadcast, print and online media. The position requires you to be one of the organisation’s primary points of contact with the media.

Reporting to the Press Manager, the main focus of this role will consist of managing US media but may require cross-over into international press on occasion.

The successful candidate will be a motivated self-starter with at least 1 – 2 years’ experience working in a media or campaigns environment.

Key Responsibilities:

  • Helping to draft press releases, quotes, reactive statements, broadcast pitches and opinion pieces. Write, edit and distribute various types of content, including material for websites, and other types of content that take the message to the public.
  • Monitoring the daily US and international news agendas
  • Develop and maintain working relationships with journalists in multiple types of media outlets.
  • Responding to breaking news and incoming requests via identified media outlets
  • Helping to create internal and external press and comms plans
  • Placing stories in national news outlets and securing broadcast interviews
  • Communicating with media personnel to address company news, and implementing communication policies and procedures to uphold the company’s brand image.
  • Briefing spokespeople ahead of interviews. Regularly meeting with and conducting interviews with media personnel.
  • Briefing journalists and building CCDH’s extensive media contacts
  • Working with colleagues to plan and execute CCDH’s campaigns ‘Grid’

The Press Officer will assist with managing and directing the organization’s public relations, to get the organization’s message to the public. To do this, the Press Officer should have the following skills and qualifications:

Preferred Qualifications

We are looking for someone with:

  • At least 1-2 years of experience managing press/comms inquiries within a face-paced work environment,
  • An understanding of how to devise and implement a media strategy with experience in writing press releases, articles, blogs, and briefs.
  • Familiarity with commonly used style guides such as Chicago Manual and Associated Press style guides etc.
  • Good oral and written communication skills, with attention to detail
  • Experience in public speaking to media outlets, and or reporters  
  • Knowledge of US print, online, and broadcast media (national and regional)
  • Ability to be creative, identify good stories, and gain coverage in print, broadcast, and online media
  • Ability to provide briefings for journalists and spokespeople, and draft press releases and other media/comms related materials as necessary
  • Excellent organizational skills with an ability to adhere to tight deadlines, strong leadership skills, swift and accurate decision-making, and problem-solving skills

CCDH is an Equal Opportunity Employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Policy Officer (UK)

Job Title: Policy Officer

Reporting to: Head of Policy

Location: Flexible, with time each week in the London shared working space

Key purpose: To work on policy digital hate and misinformation

Salary: Up to £45K

Closing date: 15th July 2022

Why this role is important – and why you’ll make a difference doing it

The Center for Countering Digital Hate (CCDH) is an international, not-for-profit NGO that seeks to disrupt the architecture of online hate and misinformation. CCDH has been at the forefront of unmasking how online platforms and search engines drive radicalisation, online harm and misinformation. The Center’s work combines both analysis and active disruption of these networks.  We are agile, influential and have a global impact  – with offices in London and Washington D.C., and connections globally. 

What makes us different is that we use cutting-edge research to counter the spread of digital hate and misinformation that has real, offline consequences. Our teams work collaboratively and creatively across a range of different topic areas, from the anti-vaccination  movement to climate change and election misinformation to virtual reality.  You can read more about our recent work on www.counterhate.com. Our work is acclaimed by policymakers, press and civil society globally. We are setting the agenda on what is going wrong and how we can fix digital spaces.

We are looking for a policy officer who can write, analyse and advocate with the support of our brilliant team. If you have a talent for analysing legislation, writing briefing notes and communicating complex ideas in a clear and compelling way, then we want to hear from you.

What you’ll be doing in this role

In this role, you will be working as part of a team on policy and organisational strategic priorities, including:

  • Scanning and researching policy and legislative developments and opportunities
  • Analysing and developing legislative proposals
  • Building and maintaining relationships with key stakeholders, such as MPs/legislators, funders, policymakers, and civil society
  • Advocating for CCDH and bringing external perspectives back into the organisation
  • Leading and assisting with writing and editing CCDH papers
  • Maintaining, developing and improving organisational systems
  • Assisting with external events.

The successful candidate will become a key member of our policy team, based in London. You will work closely with our research, communications, funding and stakeholder teams to make sure our work has an impact.

What we think you’ll need to be able to do the job

With us, each day will be different, and you will be a valued member of a team of talented and passionate people who are committed to making a difference in the most important areas that impact on humanity and the world. There’s a lot at stake. Digital technology has changed the way we communicate, understand the world, and build relationships – and can lead to devastating harm.  What happens online shapes every area of our lives and has a profound impact on our society, democracy and environment.

Person Specification

Essential

  • Experience of researching, writing and/or contributing to policy documents, such as aide memoirs, briefings, policy papers, literature reviews, written testimony or speaking notes, official letters, and briefing notes
  • Excellent relationship building (and maintaining) skills
  • Good organisational skills, such as maintaining databases
  • Ability to clearly communicate findings, timelines and obstacles with your team
  • Knowledge of how laws are made, government and/or the political system

Desirable

  • Knowledge of the current debates on social media reform, online harms, disinformation, discrimination, and online hate policy
  • Experience of writing content for websites and social media, e.g. blogs
  • Experience interpreting and using data when discussing policy
  • Event management and assisting with external events
  • Knowledge of the economics of social media platforms
  • Experience of working in Government, Parliament or civil society/NGO sector
  • Experience of using project management tools such as Trello.

No direct reports or budget responsibilities, unless directed.  This is a remote position but will be based in London, UK. Occasional travel will be required for meetings and events.

We work with a strong sense of purpose to deliver high quality policy advice in a fun, supportive environment that values everyone’s contributions. We are proud of the collaboration that occurs across teams and the culture we’ve created.  ​​

We know our work will be at its best if it is created by people with a range of backgrounds and experiences. We are keen to interview people who will add diversity to our team.

CCDH is an Equal Opportunity Employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.